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Frequently Asked Questions

To provide you with the best possible shopping experience, we've answered some of our most frequently asked questions. Don't see your question answered here? Please contact us at (865) 971-5800.

Kitchens

  • Will I have a seam?
    If you have a countertop that is longer than 90", there will have to be a seam. We hide seams as best as possible, and will discuss the placement that is best for you.
  • Do I need a sealer?
    That depends on the countertop material you choose. If you choose Quartz, you will not need a sealer because this is a manmade, non-porous materials However, if you choose any natural stone like Granite or Marble, you do need a sealer. We offer 1 and 10 year sealers for our natural stone countertops.
  • Do you offer sinks?
    Yes! We keep stainless undermount sinks in stock. For your project, you can choose from our stocked sinks or provide your own.
  • Do I need to remove my current countertops before my measure appointment?
    Yes, your current countertop must be removed before we can come to measure. If you are getting rid of a raised bar that will also need to be cut down before our measure tech arrives. Talk with your project manager if you need help finding someone to remove your current tops.

Bathrooms

  • Will I have a seam?
    If you have a countertop that is longer than 90", there will have to be a seam. We hide seams as best as possible, and will discuss the placement that is best for you.
  • Do I need a sealer?
    That depends on the countertop material you choose. If you choose Quartz, you will not need a sealer because this is a manmade, non-porous materials However, if you choose any natural stone like Granite or Marble, you do need a sealer. We offer 1 and 10 year sealers for our natural stone countertops.
  • Do you offer sinks?
    Yes! We keep stainless undermount sinks in stock. For your project, you can choose from our stocked sinks or provide your own.
  • Do I need to remove my current countertops before my measure appointment?
    Yes, your current countertop must be removed before we can come to measure. If you are getting rid of a raised bar that will also need to be cut down before our measure tech arrives. Talk with your project manager if you need help finding someone to remove your current tops.

Fab Only Pick Up

  • Will I have a seam?
    If you have a countertop that is longer than 90", there will have to be a seam. We hide seams as best as possible, and will discuss the placement that is best for you.
  • Do I need a sealer?
    That depends on the countertop material you choose. If you choose Quartz, you will not need a sealer because this is a manmade, non-porous materials However, if you choose any natural stone like Granite or Marble, you do need a sealer. We offer 1 and 10 year sealers for our natural stone countertops.
  • Do you offer sinks?
    Yes! We keep stainless undermount sinks in stock. For your project, you can choose from our stocked sinks or provide your own.
  • Do I need to remove my current countertops before my measure appointment?
    Yes, your current countertop must be removed before we can come to measure. If you are getting rid of a raised bar that will also need to be cut down before our measure tech arrives. Talk with your project manager if you need help finding someone to remove your current tops.
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